Frequently asked questions
Here we answer what guests ask us most before booking: times, arrival, parking, meals and a few other things about the Camino.
What time can I check in and check out?
Check-in is from 15:00 and check-out at 10:00. If you need a different time, just ask: it depends on availability on those days.
Do I need to book in advance in Arzúa?
Yes. Arzúa is where the Camino del Norte joins the Camino Francés, and from May to September it fills up. It is best to book ahead so you are not left without a bed at the end of the stage.
Do you offer a backpack transport service?
Yes. If you use a backpack transport service, you can give “Casa Buen Camino” as the delivery point and we will receive it so it is ready when you arrive.
Is there a laundry for pilgrims?
Yes, there is a washing machine and a dryer (the use of both is subject to a supplement), and also a drying area. That way your clothes will be ready for the next stage, towards O Pedrouzo or Santiago.
Are there places to eat near the house?
The house is 400 metres from the centre of Arzúa. Nearby you have:
- Supermarkets less than 200 metres away.
- Restaurants with a pilgrim menu and others we recommend in our guide to where to eat in Arzúa.
- Bakeries where you can try Arzúa-Ulloa cheese.
If you have any other question, write to us.
Is the Wi-Fi free?
Yes, there is free Wi-Fi throughout the house.
How do I get to Casa Buen Camino from the route?
The house is on the Camino route through Arzúa. Following the official signs you arrive almost at the door.
Is access by key or code?
Arrival is self-service, with an access code. When your booking is confirmed we send you the instructions and you can come in whenever suits you.
Is there parking if I am not walking the Camino?
Yes. There is free public parking near the house. The easiest thing is to leave the car in the surrounding streets and carry your luggage the short way on foot.
Can I leave my bicycle somewhere safe?
Yes. You can keep it inside the house, in the entrance hall.
How many people can stay at the house?
Up to 8 people. It is a whole house with 3 bedrooms and 2 bathrooms, ideal for groups and families. More about group and family stays.
How far is Casa Buen Camino from the centre of Arzúa?
About 400 metres from the centre of Arzúa.
Is there a terrace or barbecue?
Yes. The house has a 40 m² terrace with a barbecue for guests to use.
Are pets allowed?
Yes, pets are welcome as long as the house rules are followed: they cannot enter the house and there is a designated area for them.
How quickly do you confirm a booking?
We confirm bookings within 60 minutes.
Is it worth booking directly with you?
Yes. Booking direct on this website is always 10% cheaper than on other platforms.
What is the cancellation policy?
Cancellation is free up to 3 days before arrival.
How is the booking paid?
Payment is agreed when you make the booking.
Are bed linen, towels and heating included?
Yes. Bed linen, towels and heating are included in the final price when you book directly with us.
Are there quiet hours?
Yes, quiet hours are from midnight to 8 a.m.
Is breakfast included?
No, breakfast is the guest’s own responsibility. We do leave complimentary coffee and tea.
Do I have to do the online check-in?
Yes. Guest registration is mandatory and must be completed before you access the property. We recommend doing it before you arrive; it can also be done on arrival using the QR code.
No questions match your search.
Ready to book? The whole house for your group, up to 8 people, 400 metres from the centre of Arzúa. Booking directly is 10% cheaper.
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